Privacy Policy

NAVNEET RAGHURAMAN (“we”, “our”, “us”) values the trust you place in us and is committed to protecting your privacy. This Privacy Policy outlines the manner in which we collect, use, disclose, and safeguard your personal data when you access or use our website, mobile application, or services (collectively, the “Platform”) in connection with fashion, fitness, lifestyle, and personality development offerings. By accessing or using the Platform, you explicitly consent to the practices described in this Privacy Policy.

Effective Date: 01.06.2025

Applicability

This Privacy Policy applies to all users, whether:

  • Browsing the Platform
  • Registering or creating an account
  • Booking or availing any services or products
  • Communicating with us through the Platform or otherwise.

This Policy applies regardless of the device used to access the Platform.

Information We Collect

(a) Personal Information You Provide

We may collect the following personally identifiable information:

  • Full Name
  • Phone Number
  • Email Address
  • Date of Birth
  • Postal Address
  • Gender
  • Photos (if shared voluntarily for fitness/fashion progress)
  • Payment details (processed via secure third-party payment gateways)
  • Health/fitness-related data (only if voluntarily submitted)

(b) Information Automatically Collected

We may automatically collect:

  • Device Information (e.g., device ID, model, IP address)
  • Location data (if permission granted)
  • Usage data (features used, interactions, time logs)
  • Cookies and tracking pixels to improve your experience

Basis and Purpose of Processing

We process your data on the basis of your explicit consent and legitimate business interests to:

  • Provide, maintain, and improve our services
  • Personalize your experience
  • Process payments and manage transactions
  • Send service updates, reminders, and promotions
  • Conduct analytics and improve content quality
  • Maintain records for legal and regulatory purposes
  • Enforce our Terms and Conditions and investigate violations

Sensitive personal data (e.g., health or wellness-related data) is only collected with your explicit consent and processed with utmost confidentiality.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies for:

  • Session management
  • Personalization
  • Analytics (e.g., Google Analytics)
  • Advertising performance tracking

You may choose to disable cookies via browser settings, but this may affect your experience on the Platform.

Sharing of Personal Data

We do not sell your personal data. However, we may share limited data with:

  • Service providers who assist in operations (e.g., hosting, payments, logistics)
  • Analytics and marketing tools (aggregated and anonymized)
  • Government, regulatory, or law enforcement authorities, if legally required
  • Partners or third-party experts only to the extent necessary for providing services to you (e.g., coaches, fashion experts, fitness trainers)

In some cases, data may be transferred to servers outside India in accordance with applicable law and through legally compliant frameworks.

Children’s Privacy

Our Platform is not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us, and we will delete such information promptly.

Your Rights

As a user, you have the following rights:

  • Right to access your personal data
  • Right to correct inaccuracies in your data
  • Right to withdraw consent at any time (without affecting prior processing)
  • Right to object to direct marketing
  • Right to request deletion of your data, subject to legal and contractual obligations

To exercise any of the above rights, email us at: (Insert Contact Email)

Data Retention

We retain your personal data:

  • As long as your account is active or as needed to provide services;
  • For internal analytics and audit purposes;
  • As required by applicable laws, taxation, or regulatory obligations;
  • Until you request deletion in writing, subject to compliance constraints.

Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

  • SSL encryption
  • Role-based access control
  • Regular vulnerability assessments

However, no system is 100% secure. By using the Platform, you acknowledge and accept this residual risk.

Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of our Grievance Officer are:

Name: (Insert Full Name)

Email: (Insert Email)

Address: (Insert Registered Address)

Working Hours: Monday to Friday, 10:00 AM to 6:00 PM IST

Compliance with Law

We comply with:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Provisions under the Digital Personal Data Protection Act, 2023, once in force

We may update our practices from time to time to remain in alignment with evolving legal standards.

Changes to this Policy

We may modify this Privacy Policy at any time. Material changes will be notified through:

  • An update on the website/app;
  • Email notification (if applicable).

Your continued use of the Platform after such updates constitutes your acceptance.